You are doing the groundwork, mopping up the mess the NHS make when they leave people with inadequate supplies. People don’t understand why the NHS don’t supply decent things, but the fact that there is someone who mops up the mess and sorts it out is awesome. You genuinely give a damn about people. You care about our quality of life – so we can do more than just basic survival.
You make my fairly challenging little life significantly easier and you’ve no idea the difference that makes to me and the people around me.
Sophie – Leeds.